Privacy Policy

When you contact us through this website's contact form, or request a product demo or sales inquiry, we collect the information you provide: your name, email address, phone number (if given), and the content of your message.

We use this information solely to respond to your inquiry, provide product information, arrange demonstrations, and process sales or support requests. We do not use your data for unsolicited marketing without your separate consent.

We process your personal data based on the consent you give when you submit a form on this website.

We do not sell or rent your personal data. Messages you submit are delivered to our team's inbox via our email delivery provider, Resend, solely to transmit your message to us. We do not otherwise share your data with third parties except where required by law.

Our email delivery provider, Resend, processes data on servers located outside Thailand. This means the information you submit may be transferred to and processed in another country. Where such a transfer occurs, we take reasonable steps to ensure your personal data receives an appropriate standard of protection consistent with the PDPA.

We retain your personal data only for as long as necessary to respond to your inquiry and for legitimate business record-keeping, after which it is deleted or anonymized.

We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. Access to submitted messages is limited to team members who need it to respond to you.

You have the right to access your personal data, request correction or deletion, restrict or object to our processing, request data portability, and withdraw your consent at any time. You also have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) if you believe our handling of your data does not comply with the PDPA.

To exercise any of these rights, please contact us using the details below. We will respond to your request without undue delay and within 30 days of receiving it, as required by the PDPA.

This website uses a cookie consent banner to ask for your permission before enabling non-essential cookies. Cookies required for the website to function are always active. Analytics and marketing cookies are only enabled if you actively accept them when the banner appears. You can review or change your choice at any time — see our Cookie Policy for details.

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date shown above.

If you have any questions about this policy or wish to exercise your rights over your personal data, please contact us at contact@brainrenew.org.